Refund policy

7-Day Return & Refund Policy

At Beeviah Boutique, we want you to be satisfied with your purchase. If you are not satisfied with your fragrance purchase, we offer a 7-day return policy.

Return Window

You have 7 calendar days from the date your order is delivered to request a return.

To be eligible for a return:

  • The fragrance must be unused and unopened.

  • The original seal must remain intact.

  • The product must be in its original packaging and resalable condition.

  • The product must not show signs of use, damage, or alteration.

  • Proof of purchase or your order number must be provided.

Opened or Used Fragrances

For hygiene and product-quality reasons, opened, sprayed, tested, or used fragrances cannot be returned or refunded, unless the product arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible after delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

We will review the issue and, when applicable, provide a replacement or refund.

Return Shipping

For returns due to a change of mind, the customer is responsible for the return shipping cost.

If the product was damaged, defective, or incorrectly shipped by BeeViaH Boutique, we will cover the appropriate return shipping cost.

Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return requirements.

If your return is approved, your refund will be issued to your original payment method.

Please allow additional processing time for your payment provider to post the refund to your account.

Non-Returnable Items

The following items cannot be returned:

  • Opened or used fragrances

  • Fragrances with broken seals

  • Products without their original packaging

  • Products damaged due to customer misuse

  • Final-sale items clearly identified as final sale

How to Request a Return

To request a return, contact Beeviah Boutique Customer Support with your order number and reason for the return.

Please do not send any product back without receiving return instructions from us first.

Beeviah Boutique reserves the right to refuse a return if the returned product does not meet the conditions outlined in this policy.

This policy does not limit any rights you may have under applicable consumer-protection laws.